New POS and tracked payments in the non-hotel sector: how payment management will change from 2027

New POS and tracked payments in the non-hotel sector: how payment management will change from 2027 - Direzione Hotel
New POS and tracked payments in the non-hotel sector: how payment management will change from 2027 - Direzione Hotel

While managers' attention is almost entirely absorbed by the CIN (National Identification Code) requirement and new regulations on system safety, a profound shift is taking place in the world of tax accounting. We're talking about the native integration between collection systems and tax reporting.

Until now, the daily routine in many non-hotel facilities has involved a double manual step: first, the payment is collected via POS or a payment link, then the electronic invoice or commercial document is issued by accessing the electronic register or the Revenue Agency portal separately.

This disconnected way of working is about to become a thing of the past. The guidelines outlined by the tax authorities aim to establish a direct communication between the collection tool and the tax authorities, making any device that operates in isolation obsolete.

Who does the new collection standard affect?

The need to instantly align traceable collections with the recording of the fee affects the entire complementary hospitality landscape. The regulation directly impacts owners of B&Bs and guesthouses, managers of vacation rentals and residences, and property managers who manage multiple properties on behalf of third parties.

Even those who manage short-term tourist rentals as non-businesses will have to deal with this transformation. Often, these hosts don't have a physical cash register, but the evolution towards connected digital tools will become the key to certifying payments received directly from guests at check-in or payment.

How advanced POS terminals with QR code reading work

Unlike older terminals, new-generation POS terminals are distinguished by two fundamental capabilities: advanced optical reading e data interconnection.

Using its camera or integrated sensor, the terminal can scan the guest's QR code to instantly acquire billing information or process payments via apps like Satispay and Revolut. At the same time, at the time of the transaction, the device communicates with the property's management software (PMS) and sends the information flow to the Revenue Agency channel.

This automation brings with it a major practical advantage: it completely eliminates the risk of human error, since the operator no longer has to manually enter the amount on the POS keypad.

Comparison: Traditional POS vs. Integrated POS

To better understand the generational leap, let's see how the two systems differ in day-to-day management:

FeatureTraditional POS (Stand-alone)Integrated Advanced POS (from 2027)
Tax connectionNone (manual management)Automatic synchronization with the tax authorities
QR Code ReadingAbsent or limitedStandard for data and app payments
Entering amountManual (risk of error)Automatic from the management
Receipt/Invoice ReleaseSeparate operationContextual and immediate

How to prepare your structure in 3 steps

Adapting early allows you to avoid unexpected last-minute expenses and immediately simplify your daily operations.

  1. Check your management system (PMS): Contact your booking software provider and ask if the system is already set up for payment gateway integration and automatic payment transmission.

  2. Choose a modern payment gateway: Advanced solutions such as Stripe, Nexi, Adyen, and SumUp already offer modules capable of connecting digital collection with the generation of tax documents.

  3. Automate Check-in: Use technology to send a digital receipt or invoice directly to your guest's email as soon as payment is completed, eliminating waiting times at the reception desk.

There's no need to install a bulky cash register. Simply adopt software solutions or "SoftPOS" (applications that transform your smartphone into a POS capable of reading cards and QR codes) connected to the tax system.

For payments handled directly by portals (where the financial transaction occurs upstream), traceability is already guaranteed at source. The new integrated POS will primarily be used for all on-site collections, such as tourist taxes, direct booking balances, or additional services provided during the stay.

The Revenue Agency's cross-checks between data sent by bank/POS operators and invoices or payments submitted are increasingly automated. The adoption of integrated tools will become standard by 2027, eliminating the risk of disputes or penalties due to accounting discrepancies.

To consult the operating manuals, the updated FAQs and the step-by-step guides on the web pairing procedure, you can refer to the official section of theRevenue Agency dedicated to the connection between POS and telematic cash registers

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