The global booking giant announced a new feature to support i scheduled messages from Airbnb. You don't need to create a scheduled message for each individual guest, but once the parameters have been set it is applied to all guests booked for that announcement. How can I schedule guest messages?

Airbnb: scheduling messages for guests, what are the advantages?

Surely being able to schedule messages for your guests allows you to save much more time by automating these messages, as it allows you to schedule messages to be sent when guests make a reservation, check in or check out. You manage the messages, you have full control. If you want you can customize them or you can save them and then send them later.

When is it useful to send scheduled messages to guests?

These scheduled messages can prove to be very useful at different stages for the guests. We understand how and when it is best to send them.

• First send a message to the guest immediately after booking with a writing "Thank you for booking!". This small detail can make a difference for him. Maybe with an immediate thank you for having booked at his accommodation and looking forward to meeting him. This can make a great impression on the customer.
• You can think of send a scheduled message a few days before arriving at the facility. It would be useful for the customer to have a message where he indicates inside the address where he is located, the various indications if he is traveling by car, perhaps informing him about the Wi-Fi network and the password to enter once arrived and if you want you can also indicate nearby places or cities to visit, perhaps organizing a small tour.
• Send a message on the day of arrival at the property it would be useful to indicate the check-in time and what they must show upon arrival at the hotel
• While the day before departure, send another for check-in, where the time will be written, and what they have to do, such as where to leave the keys and so on.
• And finally a few days after leaving, send a final message to thank them for staying and choosing their facility.

Obviously everything can be customized based on how many people arrive at the facility, what type of guests they are, perhaps if they themselves give instructions on what to do and not; in short, everything can be customized according to their needs. But it is very useful to send scheduled messages to guests with all the information they need.