Digital, Revenue & Smart People appointment – Sorrento 7 May 2019 at 16 pm
Hotel Coast to Coast is the event dedicated to all hoteliers on the Sorrento coast who want to discuss topics related to the hospitality sector.
In particular, we will discuss digital strategy and revenue management , keeping an eye on new hospitality trends. The goal is to provide hoteliers with satisfactory answers to the questions and challenges that every accommodation facility faces on a daily basis.
Who is it for?
Owners and professionals in the hotel world.
Program
16:00 PM Registration of participants and welcome coffee
16:20 PM Welcome and introduction to the proceedings. Speaker : Enzo Aita – Lybra Tech
16:40 PM Engagement Platform: Bring Your Booking Engine to Life. Speaker : Roberto Santececca – ErmesHotels
17:00 PM : Your data between the reception and the cloud. Speaker : Alessandro Calligaris – Serenissima Informatica
17:20 PM Coffee break
17:40 PM Think Different! Speaker : Stefano Sciamanna – Lybra Tech
18:00 PM: When reputation builds brand. Speaker : Carlo Fontana – Hotelier & Hoxell Founder
18:20 PM: Technologies for Smart Working. Speaker: Vittorio Acampora, CEO & Project Manager, Meginet
18:40 PM Questions, insights, and aperitif
Speakers
Enzo Aita CMO @ Lybra Tech
He is the founder, as well as one of the organizers, of WHR Seminar, one of the most important events on Revenue & Web Management in Italy.
He has been working in the hotel sector for over 14 years: he started with front and back office management and then moved on to the sale of internet services for tourism. He specializes in revenue, sales and marketing management and has personally dealt with advice for around 20 hotels nationwide. Today he is mainly interested in digital marketing and, in particular, travel & hospitality management.
Roberto Santececca Co-Founder and CMO @ ErmesHotels
Passionate about travel and technology, he helped found ErmesHotels, an Italian leader in hotel e-distribution systems and consulting. He is also an expert in distribution and marketing (both online and offline) for the tourism industry.
Speech
Engagement platform: bring your booking engine to life – A new all-in-one solution for your booking office, CRO, emotional quotes and hotel chat in a single platform.
Alessandro Calligaris Marketing Director @ Serenissima Informatica
Markettaro, an Industrial Psychologist, MBA, and a programmer (as a child), has been working for 18 years in IT for the tourism industry and product management in the fields of PMS, POS, ERP, CRM, Business Intelligence, and Cloud solutions.
Speech
Your data between the reception and the cloud From PMS to marketing automation to increase direct revenues.
Stefano Sciamanna CRO @Lybra Tech
A hotelier, tourism web marketing enthusiast, and revenue manager consultant for over 15 years, he is the co-founder of Lybra.tech, the RMS that helps revenue managers and hoteliers optimize their business.
Speech
Think different! – Revenue management in the era of big data.
Carlo Fontana Hotelier & Hoxell Founder
A third-generation hotelier and currently at the Hotel Lugano Dante, he has always been passionate about guest and staff experience and technology . Having already received the "Excellent Guest Satisfaction" Award from the Swiss Quality Hotels International chain, the Hotel Lugano Dante has consistently ranked at the top of the Tripadvisor "Travelers' Choice – Best Service" category. It was also honored to be named the winner of the "Prix Bienvenue" by Switzerland Tourism, an award reserved for the most hospitable city hotels.
Since 2013 Carlo Fontana has also been Founder & CEO of Hoxell, a platform which, by integrating with the PMS, improves the guest experience (pre, during and post stay) and greatly simplifies the internal organisation, enhancing the staff to increase guest satisfaction guest, reputation and turnover.
For this reason, the Hotel Lugano Dante has also been the subject of prestigious case studies and international awards (Harvard Business School, Phocuswright, Cornell University, HTNG, etc.).
Speech
When reputation makes the brand – How to transform your hotel into a "smart hotel", where technology (high tech) and people (high touch) are perfectly balanced to have happy guests, who return and speak well of you, increasing the value of the brand and turnover.
Vittorio Acampora CEO & Project Manager @ Meginet
He has worked in the Information Technology sector for over 25 years and is always attentive to the latest technological advances in the market. He provides professional consulting services focused on the tourism sector, a dynamic market in which he believes he understands every aspect of its organizational structure. His goal is to improve decision-making processes with the right technologies, drawing on the knowledge and experience he has acquired over the years.
Speech
Technologies oriented towards smart working The evolution of technologies and the need for companies to respond to new methods of collaboration and employment, based on concepts such as "remote working", which has quickly become "smart working", and the consequent digitalisation of the work environments themselves.
Wednesday 7 May 2019 from 16pm to 00pm in Sant'Agnello c/o Hotel Mediterraneo Sant'Agnello Sorrento
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