COVID -19 has highlighted the need to digitize many of our daily operations. Digital menus are becoming a way to minimize contact between customers and staff. They're called Smart Menus : what benefits do guests get?
These new tools allow customers to see all the dishes offered by the restaurant in complete safety and with a full guarantee of hygiene , as well as complying with the provisions established for the containment of the Covid-19 pandemic in restaurants, bars and beach resorts and any other activity similar to the previous ones.
Smart menu: what advantages do guests have? hygiene and customer experience
Traditional menus, being made of paper, are, in practice, impossible to sanitize . New interactive digital menus offer several advantages. Digital menus protect the environment by reducing paper consumption due to content updates. Customers can access all the information they need using a simple tablet or smartphone . Customers can view images of dishes, learn about ingredients, any allergens, the cooking method, and the proposed pairings. Customers can choose what to order and how to pick up their order. This also significantly reduces wait times for customers.
You can offer customers a new restaurant experience , placing them at the center of an unconventional culinary experience. Customers can always customize their order with their preferred variations. Because the eye also wants its part, the digital menu allows for a better visual presentation of dishes , thanks to realistic and inviting images.
Additionally, additional features would allow customers to enjoy an interactive, convenient, functional, and fun menu. With a simple smartphone app , customers can place their orders and send them to the kitchen. The app, in turn, is synchronized with Cassa in Cloud, allowing them to monitor their earnings and order status at all times.
